Reference

How 687 Handles Your Personal Information

Your privacy matters to us. This policy explains what data we collect when you use your 687 account, how we use it, and what rights you have — including how to request changes or deletion.

Account DatabKash & Nagad TransactionsCookie ControlsData RetentionYour Rights
687 How 687 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Have a question about your personal data, want to request a copy, or need to update something on your account? Our support team handles privacy requests directly. Reach out through any of the channels below and we'll respond as quickly as we can.

Team online

Live Chat

Start a chat from your 687 account dashboard. Available for account and privacy queries — no need to send an email for straightforward requests.

Email Support

Send your privacy or data request to our support address. Include your registered account details so we can locate your record and respond accurately.

Account Settings

Some data updates — like your contact number or linked wallet — can be made directly inside your account settings without contacting support at all.

DATA SECURITY

How We Protect and Manage Your Data

We use SSL encryption on every page of 687, including your account login, deposit flow, and withdrawal requests. Your bKash or Nagad transaction reference is stored in encrypted form — it is used only to match your deposit to your account wallet and is not visible to anyone outside our payments team. We review account access logs regularly to flag logins from unfamiliar devices or locations.

Cookies We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.
Account Security Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, contact support immediately and we will lock the account while we investigate.
Data Retention We keep your account data for as long as your account is open. After closure, we retain records for the period required under applicable law, then delete or anonymise them.
Your Rights You can request a copy of your data, ask us to correct inaccuracies, or request deletion where permitted by law. Submit requests via live chat or email and we will confirm receipt within a reasonable timeframe.

Common Questions About Your Privacy

Here are the questions we hear most often about how 687 handles personal data. If yours is not covered here, reach out through live chat or email.

We collect your name, mobile number, email address, and account credentials at registration. If you deposit via bKash, Nagad, or Rocket, we also record the transaction reference to match the payment to your account.

We share limited data with payment processors — bKash, Nagad, Rocket — only to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Contact us via live chat or email with your registered account details. We will locate your record and send you a summary of the data we hold, subject to identity verification.

Yes. You can request deletion by contacting support. We will remove your data where permitted by law. Some records may be retained for the period required under applicable regulations before deletion.

Every login uses OTP verification to your registered mobile number. Sessions are encrypted via SSL. If we detect a login from an unfamiliar device, we may prompt additional verification before granting access.

We use session cookies for login and analytics cookies to improve the lobby experience. You can disable non-essential cookies through your browser settings; this will not affect your ability to log in or deposit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.